Job details
Job Type
Part-time
Temporary
Contract
Qualifications
-
Confidential (Preferred)
Full Job Description
This position will have the following responsibilities:
- All aspects of user and license management including new user setup/deactivation, roles, profiles,
permissions, public groups, organization wide defaults, sharing rules
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment
rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings,
mobile administration, dashboards and reports
- Sandbox environment management
- Manage less complex Salesforce integrations – those not handled by Salesforce Developer or
Consultant/Partner.
- Identify, install and maintain appropriate apps from the AppExchange for event management, mass email,
document merge, and more.
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional
User experience
- Identify unused or underutilized platform features
- Coordinate efforts on prioritized project and service requests with CRM Services leadership, team members and Office of Undergraduate stakeholders
- Ensure platform changes are documented and communicated to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation
- Working with integrated applications including Office365, Riva Calendar synchronization
Job Types: Part-time, Contract, Temporary
COVID-19 considerations:
as per company regulations.
Experience:
- Salesforce product: 4 years (Preferred)
- administration: 4 years (Preferred)
- Service Cloud, Cloud: 3 years (Preferred)
- Education Cloud,Student Success Hub: 3 years (Preferred)
- Advanced Administrator, Platform App Builder: 3 years (Preferred)
- implementing Salesforce: 3 years (Preferred)
- Workflow, process builder, flow: 3 years (Preferred)
- assignment rules, approval processes, fields: 3 years (Preferred)
License/Certification:
- Salesforce Administrator,Additional Salesforce (Preferred)
Security clearance:
- Confidential (Preferred)
Work Location: Remote
Hiring Insights
On-going need to fill this role
Urgently hiring
Job activity
Posted 1 day ago
Source ⇲
